High Country Iron FAQ's
can I judge the size of a piece?
Take a look at our COMPARE
page. Our iron is large and can be overbearing in a small area. Series
such as Adobe work better in smaller bathrooms. Jackson Gate is a lot
less imposing than Eagle Mountain because of the smaller metal size. If
you need more pictures, send us an email & we will forward
What are the most popular
"Black Iron", "Blackened Bronze" and "Oil Rubbed Bronze" are the most
if the color is wrong for me?
There is a restocking fee. We encourage our customers to order color
plates of our finishes. If you return the plates and order $100 or
more, it is a free service.
I return a purchase?
Yes, there is a re-stocking fee 0f 20%. Please see our SHIPPING/RETURNS
section for a complete returns and refunds policy explanation.
Backorders, how are they handled?
We will contact you prior to processing your order if it will take
longer to ship. See the bottom of every page for current shipping
I find your products elsewhere?
Yes, some of our products are offered on Amazon and Houzz.
Do you have a store front?
No, we are an online retailer only. Selling online is our business, not
just a sideline.